Privacy Policy

Last updated: September 15, 2026 We take your privacy seriously. This Privacy Policy explains how personal data is collected, used, stored, and protected when you use the MBGirl.com website and conversational game (“MBGirl” or the “Service”). MBGirl.com is a conversational game intended exclusively for users aged 18 and over. All characters appearing in the game are fictional adult characters. 1. Data Controller The controller responsible for the processing of personal data is: Zdeněk Jindra Macharova 719 542 32 Úpice Czech Republic Business ID (IČ): 729 67 315 VAT ID (DIČ): CZ8212053586 Contact email for privacy-related matters: eshop@infofila.cz The Data Controller determines the purposes and means of processing personal data in connection with the operation of MBGirl.com. 2. Personal Data We May Process The type and amount of personal data we process depends on how you use MBGirl.com. We may process, in particular: email address, username or nickname, information associated with your user account, preferred language, country and time zone, where applicable, membership and subscription information, information about purchased services, payment and transaction information, game progress and game status, points, hearts, rewards, virtual items, and other game-related data, history of interactions with game characters, messages sent within the conversational game, game memories and other information necessary to maintain conversation continuity, privacy settings and user preferences, information relating to participation in leaderboards, IP address, information about your device, browser, and operating system, technical, security, and operational logs, information obtained through cookies and similar technologies where their use is permitted. Not all of the above information is necessarily processed for every user. 3. Conversations and Game Data MBGirl.com is based on interactions between users and fictional game characters. For this reason, we may store conversation content, game decisions, and related game information. This information may be used to: provide the conversational game, maintain continuity between conversations, save game progress, personalize the reactions of game characters, provide game memory features, process in-game events, prevent misuse of the Service, improve the functionality and quality of the game. User conversations are private by default and are not publicly accessible. Users are advised not to submit sensitive personal information, passwords, payment card details, health information, or other information that is not necessary for playing the game. 4. Artificial Intelligence Certain features of MBGirl.com, particularly features available as part of PREMIUM membership, may use generative artificial intelligence systems. When a user uses an AI-powered feature, the content of their message, or the portion necessary to provide the requested functionality, may be technically processed by an external AI technology provider in order to generate a response. We seek to limit the amount of data transmitted to what is necessary for providing the relevant functionality. Users should therefore avoid entering personal or sensitive information into conversations unless such information is necessary for using the Service. Specific AI service providers may be identified in this Privacy Policy or in a separate list of service providers used by MBGirl.com. 5. Purposes of Processing Personal Data We may process personal data for the following purposes: creating and managing user accounts, providing the conversational game, saving game progress, providing FREE and PREMIUM features, processing purchases and payments, maintaining accounting and tax records, providing customer support, communicating with users, protecting the Service and user accounts, preventing fraud and misuse, resolving technical problems, measuring website traffic and use of the Service, improving MBGirl.com, displaying advertising where advertising forms part of the relevant version of the Service, complying with legal obligations. 6. Legal Bases for Processing Depending on the circumstances, we process personal data on one or more of the following legal bases: Performance of a contract – where processing is necessary to create and maintain a user account, provide the game, provide PREMIUM membership, digital content, virtual items, or other purchased services. Compliance with legal obligations – for example, where we are required to retain accounting or tax records. Legitimate interests – particularly for protecting the Service, preventing fraud and misuse, resolving technical problems, protecting our legal rights, and carrying out basic analysis of the operation of the Service. Consent – particularly where consent is required for optional cookies, marketing technologies, personalized advertising, or certain marketing communications. Where processing is based on consent, users may withdraw their consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the consent was withdrawn. 7. Payments If a user purchases PREMIUM membership, game content, virtual items, or another paid service, information necessary to complete the payment may be transferred to the relevant payment service provider. MBGirl.com does not normally need to receive or store users’ complete payment card details. Payment card information is processed by the relevant payment service provider in accordance with its own security and privacy requirements. We may retain information about completed transactions for the administration of purchases, complaints, refunds, accounting, taxation, and compliance with legal obligations. 8. Cookies MBGirl.com may use cookies and similar technologies. Cookies may include: Essential cookies – required for login, security, user accounts, and the basic operation of the website. Preference cookies – used, for example, to remember a user's language or other settings. Analytics cookies – help us understand how visitors and users interact with MBGirl.com. Marketing cookies – may be used to measure advertising campaigns and, where permitted, to display more relevant advertising. Where required by applicable law, cookies that are not strictly necessary for the operation of the Service are used only after the user has provided consent. Users may change their cookie preferences through the relevant settings available on the website, where such functionality is provided. 9. Advertising The FREE version of MBGirl.com may contain advertising. Depending on the advertising system used, cookies or similar technologies may be used, subject to applicable legal requirements, to measure advertising impressions, clicks, conversions, or to personalize advertising. Where consent is required for a particular type of processing, users will be asked to provide consent before the relevant technologies are activated. 10. Recipients and Data Processors We may use third-party service providers to operate MBGirl.com. These may include providers of: web hosting and server infrastructure, databases and cloud services, email services, payment processing, analytics services, advertising systems, security services, technical support, generative artificial intelligence services. We provide these parties only with the information necessary to perform the relevant service. Where required by applicable law, the processing of personal data by these providers is governed by appropriate contractual arrangements and data protection requirements. 11. International Data Transfers Some providers of cloud, analytics, advertising, technical, or artificial intelligence services may be located outside the European Union or the European Economic Area. Where personal data is transferred to a country outside the EU or EEA, we use appropriate safeguards required under applicable data protection law. Depending on the relevant provider and country, these safeguards may include an adequacy decision adopted by the European Commission or Standard Contractual Clauses approved by the European Commission. 12. Data Retention We retain personal data only for as long as necessary for the purpose for which it was collected. User account information and game data are generally retained for as long as the user account remains active. After an account is deleted, certain information may be retained for a limited period where necessary for security purposes, the establishment, exercise or defence of legal claims, fraud prevention, or compliance with legal obligations. Accounting and tax records are retained for the periods required by applicable law. Technical and security logs are retained only for a period reasonably necessary for their purpose. Where personal data is processed on the basis of consent, it is generally processed until the consent is withdrawn unless another lawful basis for continued processing applies. 13. Account Deletion and Data Erasure Users may request the deletion of their account and personal data. Requests may be sent to: eshop@infofila.cz Certain information may not be deleted immediately where its continued retention is required by law or is necessary for the establishment, exercise or defence of legal claims. Deleting an account may result in the permanent loss of game progress, conversation history, virtual items, rewards, and other information associated with the account. 14. Data Security We use appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction. Access to personal data is limited to persons and service providers who require such access in order to operate MBGirl.com or fulfil their contractual or legal obligations. However, no method of transmitting or storing information over the Internet can guarantee absolute security. 15. Age Restriction MBGirl.com is intended exclusively for persons aged 18 or over. The Service is not intended for children or minors. If we become aware that an account is being used by a person under the age of 18, we may suspend or delete the account and erase associated personal data to the extent permitted or required by applicable law. 16. Leaderboards and Public Information Certain game features may allow users to voluntarily participate in public or community leaderboards. Where a user activates such a feature, only information intended for the relevant leaderboard may be displayed to other users, such as: nickname, game level, score, achievements or other game results. Private conversations are not made public as a result of participation in a leaderboard. Users should avoid using a nickname that reveals personal information if they do not wish that information to be publicly visible. 17. Your Data Protection Rights Under the GDPR and other applicable data protection laws, you may have the right to: obtain information about the processing of your personal data, request access to your personal data, request correction of inaccurate or incomplete personal data, request deletion of your personal data, request restriction of processing, object to certain processing, receive your personal data in a portable format where the legal requirements for data portability are met, withdraw previously given consent, lodge a complaint with the competent supervisory authority. To exercise your rights, please contact us at: eshop@infofila.cz Before processing a request, we may take reasonable steps to verify the identity of the person making the request in order to prevent unauthorized access to personal data. 18. Supervisory Authority If you believe that the processing of your personal data violates applicable data protection laws, you have the right to lodge a complaint with the competent supervisory authority. For the Data Controller established in the Czech Republic, the supervisory authority is: Office for Personal Data Protection (Úřad pro ochranu osobních údajů – ÚOOÚ) Pplk. Sochora 27 170 00 Prague 7 Czech Republic 19. Changes to This Privacy Policy MBGirl.com will continue to evolve, and the way personal data is processed may change as new features and technologies are introduced. We may therefore update this Privacy Policy from time to time, particularly where there are changes to the Service, technologies used, service providers, business model, or applicable legal requirements. The current version of this Privacy Policy will always be made available on MBGirl.com. Where changes are significant, we may also inform registered users through the Service, by email, or by another appropriate method. 20. Contact If you have any questions about this Privacy Policy, the processing of your personal data, or if you wish to exercise your data protection rights, please contact: Zdeněk Jindra Macharova 719 542 32 Úpice Czech Republic Business ID (IČ): 729 67 315 VAT ID (DIČ): CZ8212053586 Email: eshop@infofila.cz Effective date: September 15, 2026